MesaTech requires a completed and signed credit application to establish credit terms.
A credit limit will be set at time of approval by Credit Manager. Such amounts shall be determined by individual credit worthiness and history.
All invoices shall be paid in accordance to the mutually agreed upon terms which shall be established at time of commencement. Individual agreements for freight paid or rebates will be forfeited when terms are exceeded.
MesaTech will contact the accounts payable department of their client on the first day following the last day of specified terms if payment has not been made. If, after 61 days the account has gone unpaid, interest charges of 18% per year (1.5% per month) will be accrued on all past due amounts. Any means of collection, including but not limited to legal and collection fees will be due and paid by the delinquent party. All stipulations are in accordance with Federal and State Law, as well as the provisions of the Better Business Bureau. Credit information is duly reported to Dunn and Bradstreet, TransUnion and CSC. All returns must have a return authorization number (RA#).(Please see further information on returns under "Terms & Conditions".)
We at MesaTech understand and respect our customers' need for privacy on the Internet. Because of this need, we offer the most secure sites we can to our customers. Because technology is ever changing, by utilizing our site, you understand and accept any risks that could occur through electronic information sharing through any of our sites, even though advertised as secure. We make every effort to ensure our customers the most private ordering processes available, but we cannot be held responsible for unforeseen or unintended access to our client information.
That we will not release personally identifiable information about our customers, at any time, through any means, to any vendors, or other third parties without your expressly written permission. Personally identifiable information includes information such as your name, address, phone number, e-mail address, that is unique to you. Anonymous information such as site usage information, domain names and/or IP Addresses or browsers visiting our sites, is utilized for site visitation tracking information, and is aimed at bettering our presentation of site pages to our customers.
We wish to assure you that when you register on any of our sites, the personal information you enter is secure, and is utilized internally for order processing, but may include some private mailings to you, our customers. If you wish to be excluded from our mailing lists, please indicate via e-mail to: firstname.lastname@example.org. We will be happy to comply with your request.
Terms to credit-approved accounts are Net 30 from date of shipment. Credit is available to qualified accounts and may be established after furnishing standard credit information and references. New accounts' first order will normally be shipped "open" pending completion of credit history. Orders shipped F.O.B. Carrollton, Tx. No shipment will be made to any account 30 days past due. Discounts and rebates will not be honored when agreed upon terms are exceeded. The customer is responsible for any collection costs incurred by MesaTech Corporation.
MesaTech does not automatically add a service or handling charge to each order. We do ask that you observe our $25 or 2(two)dozen ribbon minimum quantity per order. A variety of ribbons may be included in your order to reach order requirements or quantity pricing requirements. Orders that fail to meet minimum order requirements may have a $2.50 service charge added.
MesaTech offers a variety of shipping alternatives. Unless otherwise specified, shipments under 250 pounds will be shipped UPS. Shipments over 250 pounds will be handled by independent trucking companies and are charged to the consignee by the designated trucking company or shipped under 100 wt charges for UPS. Freight charged will be added to invoices.
We strive to insure all orders are shipped accurately and complete. Should you find damaged products, shortages or shipping errors, please file your claims within 10 days of receipt of goods. Physical shipping damage is considered the responsibility of the freight carrier. Shipping Terms: MesaTech will make every effort to meet your delivery needs. If orders are placed before 1:00P.M. many in-stock items can be shipped next day. Most orders will be shipped within 2 to 3 days. Orders requiring special inking or fabrics may require 3 to 4 days. You will be notified of any longer delays. Drop Shipment: MesaTech will drop ship your order at no additional charge if you request it and are on open credit terms. Our company name will not appear on any documentation or shipping labels.
MesaTech will accept returns from customers only with a Return Authorization Number. This RA# must be displayed on incoming merchandise. MesaTech reserves the right to make final inspection of all returned merchandise. If our Quality Control Dept. determines the product is not defective, the return may be subject to a restocking fee. Products returned to our stock due to customer misordering, customer inability to sell the product or customer non-acceptance of shipment will be subject to a restocking fee. Some items will not be accepted for return because of condition or age. Please contact MesaTech should you need additional information or assistance.